Events

  • 27 September 2010 KMS California Customizing The Client Experience

    • KMS California Customizing The Client Experience

    We all want the same thing from a salon. We want to walk into a salon and feel pampered and walk out feeling beautiful and refreshed. Customizing the Client Experience was devised by breaking down the salon experience into 8 identifiable steps. These steps cover everything from the telephone greeting and client consultation, to the shampoo and the follow-up. This comprehensive program focuses on how to make each step as enjoyable as possible for every client while maintaining each salon’s individual culture, resulting in happier clients and higher client retention.

    Booking hotline: 1 800 627 3377

    Location: Academy@ Santa Monica